Establishing Professional Boundaries Through Values Alignment
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Chapter 1: The Importance of Values in Business
In the realm of entrepreneurship, defining one’s values can be crucial for establishing professional boundaries. I first encountered the concept when I saw an entrepreneur prominently display her values on Courtney Chaal's course landing page. Her approach was unique to her business model, and I noticed that she has since expanded her values statement.
She explicitly stated that she would not collaborate with businesses from certain industries that promote products she deems harmful, nor would she engage with anyone utilizing discriminatory language such as racism, homophobia, or fatphobia. This inspired me to craft a similar values statement for my own venture, Tina Teaches English.
As I contemplate scaling my business, I recognize that having clear policies is essential for safeguarding what I’ve built.
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Section 1.1: Why I Need Professional Boundaries
The services I offer extend beyond mere products, whether digital or physical. I provide real-time advice and insights, whether through one-on-one sessions, group calls, or written feedback. My relationships with clients often evolve into working partnerships and sometimes even friendships. Thus, it is vital to have structures that ensure my safety.
While I have yet to experience harassment directly, I have received numerous Instagram messages that raised red flags, suggesting they could escalate into troubling situations. There have also been clients who seemed engaged in my coaching until they abruptly vanished after I addressed a racist or sexist remark.
Subsection 1.1.1: My Values Statement
I anticipate that my values statement may evolve as I navigate various situations requiring additional disclaimers. Here’s what I currently uphold:
"As a professional coach, I — Tina — recognize that my values are inseparable from my business practices. At Tina Teaches English, we will not tolerate any form of racism, sexism, or hate speech in our discussions. I stand with the Black Lives Matter movement and advocate for LGBTQ+ rights. I expect all participants in my programs to adhere to these principles during calls and community interactions."
For those interested in joining my coaching programs, the application process signifies an agreement to uphold these values. In my official Terms and Conditions, violating the values of Tina Teaches English is cited as grounds for terminating any coaching program or contract without a refund.
Section 1.2: Key Takeaways
I share this not for recognition, but to inspire fellow freelancers, entrepreneurs, and business owners who share similar aspirations. Observing how others articulate their values empowered me to establish my own professional boundaries. Additionally, I have witnessed numerous unsettling instances of harassment directed at female entrepreneurs, which reinforces my need for a clear exit strategy when faced with such challenges.
Here's to creating businesses that we cherish and take pride in!
Chapter 2: Insights from Fellow Entrepreneurs
In the video "Why I Reject Potential Clients... and Some Important Lessons," the speaker shares insights on setting boundaries with clients and the value of aligning with one's principles in business.
Another noteworthy video, "The ONE Thing Your Ego Won't Tell You About Losing Clients," delves into the relationship dynamics between entrepreneurs and their clients, emphasizing the need for clear communication and boundaries.